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TrackIt Ideas

Idea and discussion portal for the TrackIt product line. Users may submit, view and vote on ideas submitted by all users.

Status Reviewing
Created by Mark Matthews
Created on Aug 28, 2018

Allow Dispatcher (or applicable person) to specify a route for the driver to follow for a given job/order/ticket.

The idea is to navigate the driver on a special route.  This could be done for any of the following reasons:

  • There is a low bridge or road hazard that normal navigation ignores.  The driver must avoid it to arrive at the job safely.
  • A special event may cause heavy traffic and specifying the route will help the driver to avoid it
  • Normal navigation app has the route wrong for some reason.
  • etc...

The idea in the end is to ensure every delivery arrives on time and without any problems along the way.  It allows the company to override the default navigation provided by navigation apps.

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  • wade brashear
    Reply
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    Jan 16, 2024

    This would be extremely useful. Can drag and save route but doesn't save into order or go to driver's GPS map. Would save a lot of headaches and "butt chewing" from road commissioners! Is this still being addressed?

  • Bob Frade
    Reply
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    Apr 1, 2020

    I just brought this issue up yesterday to Five Cubits and am glad its been brought up here but concerned it happened 2 years ago ? and is still an issue.

    Is this being worked on currently ?

  • Josh Taft
    Reply
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    Aug 29, 2019

    same in the DFW texas market, no tolls, no highways, no truck zones etc. 

    this would be a huge capability. 

  • Joe Merlino
    Reply
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    Oct 25, 2018

    This is critical in our market around the Cambridge Mass area, where our trucks are only allowed on certain streets.  Not only should dispatch be able to create the specific route to the job, which WILL differ from Google nav, but dispatch should also get an alert if any driver ticketed to that job deviates from the specified route.