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TrackIt Ideas

Idea and discussion portal for the TrackIt product line. Users may submit, view and vote on ideas submitted by all users.

Status Reviewing
Categories TrackIt Settings
Created by Guest
Created on Aug 15, 2022

Messages marked "Read" or "Acknowledged" by people the message was not intended for

With over 300 drivers being dispatched by 10+ dispatchers it's difficult to monitor all incoming messages and not inadvertently mark a message for someone else as "read" or "acknowledged". Is there a way to still see new messages if the person didn't read it, even though someone else marked it read?

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