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TrackIt Ideas

Idea and discussion portal for the TrackIt product line. Users may submit, view and vote on ideas submitted by all users.

Status Shipped
Categories Scheduling
Created by Keith Rice
Created on May 15, 2019

Add a read receipt for start times to be sent to selected employees ( dispatch / batch) to show that drivers received and read their start time.

A read receipt would help eliminate drivers not showing up on time due to either not receiving a start time or making the excuse that they never received one.

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  • Admin
    Command Alkon
    Reply
    |
    Jun 5, 2024

    Hi All,

    Schedule Read Receipts has been completed. This does require a flag to be set by our support teams, so please reach out for additional information on its functionality and requirements.

    TrackItSupport@Commandalkon.com

    Thank you

  • Fabian Morales
    Reply
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    Oct 9, 2019

    Great idea Keith, I would like to see something similar. Due to some phone user having the read receipt turned off even a simple  sent confirmation on track it website would be great. This would let schedulers know their start time was successfully transmitted to the employee.

  • Keith Rice
    Reply
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    May 15, 2019

    I agree it would be beneficial to be able to access it on trackit instead of individually, everyone in my organization that would need access to the information would be able to access it.

  • Mark Matthews
    Reply
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    May 15, 2019

    Interesting idea!  I can see the value.  I'm wondering if we want each read receipt to be sent individually or should we have this in a report that gets emailed once?  Or can be accessed via trackit.  Let me know your thoughts on what would work for a real-life scenario.

    I'll keep thinking about the implementation experience as well.