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TrackIt Ideas

Idea and discussion portal for the TrackIt product line. Users may submit, view and vote on ideas submitted by all users.

Status Shipped
Created by Wesley Blalock
Created on Sep 2, 2021

Audible alert for ticketed status on the tablet

Add an audible alert that is played by the tablet when a ticket is received from dispatch.

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  • Admin
    Jennifer Nicholas
    Reply
    |
    Apr 18, 2022

    Hi Everyone,

    Thank you for voting and submitting a TrackIt Ideal. We are pleased to announce that we have implemented the audible alert to a driver on their tablet once a ticket has been received.

    Please note that your devices will need to be on the latest version of TrackIt (14.4.90). The website has been updated for you.

    To enable this new feature, please head to Site Settings and under the TrackIt Device Settings page, you will see a new line for “Sound when a ticket is activated”. There is a capability for you to select and preview which audible alert you would like for your drivers. Once set, changes will require a log out and back into the tablet.

  • Admin
    Jennifer Nicholas
    Reply
    |
    Mar 16, 2022

    Thank you for submitting and voting for this TrackIt Idea. This is a currently a scheduled item. I will definitely provide updates to you as we work to implement this. Thank you.