TrackIt Ideas

Idea and discussion portal for the TrackIt product line. Users may submit, view and vote on ideas submitted by all users.

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Automatic Response for Acknowledged Message

When a message is acknowledged, we want the driver to know we got his message by receiving a an automated message back when we hit acknowledge. For example, if a driver sends "it is a slow pour" and we hit acknowledge, he might not think we actual...
Guest over 1 year ago in Documentation 0 Reviewing

Show who marked messages as ack'd

We are having an issue where messages are being sent but we never see them. If we knew who ack'd the message we could explain to a specific person not to do that. Or we could pinpoint a program issue as to why we are not being alerted to the messa...
Guest 9 months ago in Documentation 0 Reviewing

Online platform to check status of RMA

Would love to have a website or forum that is dedicated to knowing where in the process an RMA or start a new request. Trimble has this why can't Command.
Guest 10 months ago in Documentation 1 Already exists

Ticket Management - Ticket Assignment - Filter - Filter by Date/ Date Range

Filter by Status for a Particular date or date range. Currently , trying to filter for previous days during the normal working day is not possible. This is because the screen does not scroll. All access to previous days is blocked by current day a...
Guest 11 months ago in Documentation 0 Reviewing

Ticket Management - Ticket

Filter "Ticket" for Status by Date Range. Find outstanding ACTIVE tickets over a period to assist with housekeeping. Currently, you need to go to a date and then check that date, then enter the next date and do the same etc., which is laborious
Guest 11 months ago in Documentation 0 Reviewing

TrackIt Mobile App & TrackIt Web Training Module

Add in a Driver/User Training Module to TrackIt to help with TrackIt adoption through interactive training. Drivers and desktop users have access to both generic Command Alkon product training content as well as Custom videos and documents made by...
Guest about 2 years ago in Documentation 0 Reviewing

Have alerts on the tablet if a driver is driving W/O drive time so they will tell management .

This will benefit all. We can correct logs and correct driver behavior before it get worse.
Guest over 1 year ago in Documentation 0 Reviewing

Send alerts to managers if a driver is driving W/O drive time. Log driver out after a 24 hour period

It would allow managers and fleet Regulatory managers to correct drivers.
Guest over 1 year ago in Documentation 0 Reviewing

Send Alerts to Managment when drivers are driving without drive time. So we can know if their logs are not recording correctly. Or they are not doing it correctly.

So we can know if driver are logging on and off correctly. It used to send us alerts. The Tablets used to sound alarms and let driver know to contact management.
Guest over 1 year ago in Documentation 0 Reviewing

Add Customizable Link for our company intranet "Help/SOP" site within the TrackIt application

We have our own intranet site for users to request help with issues, review how to documents and SOP documents that supplement the TrackIt and CMDseries documentation. If we had the ability to add in a custom link in the TrackIt website that would...
Guest about 2 years ago in Documentation 0 Reviewing